Patients Speak, We Relay Upon discharge; whether inpatient or outpatient, each one of our patients receives an in-depth survey, examining the four pillars of our C.A.R.E. promise--Compassion, Attitude, Respect and Excellence. We carefully explore the patients thoughts, and we are so proud to share the positive feedback pertaining to the quality level of care that our Care Team provides to our patients at Jameson Health System.
June | Patient Praises
All the nurses and the people who cleaned the rooms were so nice and so considerate. I really enjoyed the stay and the food was excellent! Thank you all so much!
I felt very safe and secure. Kudos to Doug Danko and the nurses, staff, and other personnel on the two northeast. You should be very proud of your hospital. Thanks also to Lori Brothers for the leadership of the Dean Ornish Program!
The receptionist and lab personnel could not have been better. They treated everyone like family.
I can not express how wonderful the staff was. This was my best trip to any hospital ever.
The therapists were very gentle and very good. Thank you!
Jameson is a great hospital--if you have a choice to choose, choose Jameson.
All of the RN's and aides were great. Jameson is a great hospital and our community is lucky to have such a wonderful hospital in town!
Jill in Pre-Operation was super!
It was very pleasant and the nurses were so nice.
My experience was very good at Jameson--thank you everyone who took care of me.
Excellent nurses, excellent staff, excellent doctors--I'm definitely requesting to go to Jameson again next time I'm in need of medical assistance.
Everyone was very informative and attentive. I was very happy with the care and help I received!
Jameson made me feel like my family was taking care of me. Thank you all!
Two West nurses were absolutely wonderful! Jameson did better with my daughters needs than any other hospital she's ever been in.
I had an appointment this past week. I received excellent care during my visit by the doctor and staff (Receptionist Vicki, Mammography Tech's Angie and Tammie, Ultrasound Tech Becky) at the Women's Care Center. I was nervous about my appointment and it was a great comfort to me having such a kind, compassionate staff. I will defintely be scheduling my future appointments there. Dr. Gizienski and staff because of my positive experience. I feel very fortunate to have such a wonderful doctor affiliated with Jameson Health System.
The staff at the hospital was amazing. All of the employees were extremely pleasant, from the nurses to diaticians, nurse's aides, and the janitors. The understanding and caring nature of the nurses was top-notch, along with their professional knowledge. As a husband who is observing his wife go through the journey of giving birth, one can only think about her and the baby's well-being. The minute we entered the maternity ward for pre-delivery, the staff was like a well-oiled machine. They wasted no time getting my wife prepped and making her comfortable. Our experience was flawless.
May | Patient Praises
The physicians, staff, service, and everything else made my stay wonderful! Thank you, Jameson!
You all work so hard!
This is my second time delivering at JHS--both times it was an awesome experience.
There are only good things I can say about my stay at Jameson. Everyone was fabulous.
I was so grateful for the care I received at Jameson...They took such great care of my baby, and I couldn't have been more grateful.
The staff is very courteous, very professional and they do a very good job! I was so pleased with the experience and just wanted to let you know how much I appreciated it!
Justin Foster, MI Technologist and Stephen Smith, 2nd Year Student, School of Radiography:
You all made me feel very comfortable and you were all very professional and my whole experience was great!
This is the second time that Ruth Anderson, Diagnostic/Mammography Technologist, has done testing on me and I was thrilled to get her again, as I remembered her from my last visit. She was just excellent: a very nice person and very calming, making my experience wonderful!
I wanted to express her gratitude for the care that both Barb Garver, Nuclear Medicine Technologist and Jeff Meditz, Lead Nuclear Medicine Technologist, provided to my daughter. The explanations were wonderful and you made her feel very comfortable!
Nikki Muccio, Lead Ultrasound Technologist, is an absolutely wonderful person!
Morgan Wiseman, Ultrasound Technologist, took exceptional care of me, going above and beyond her tasks to make me feel comfortable.
I had such a great experience today at Jameson! Jeff Meditz, Lead Nuclear Medicine Technologist and Vicki Graham, Scheduler, absolutely made my day! They made my experience extremely pleasant, and I want you both to know how much I appreciate your dedication to your career.
I had such a wonderful visit with Lori Ziegler, Lead Secretary, Maryann Presnar Medical Imaging Tech Assistant and Tammie Mitchell, Diagnostic / Mammography Technologist at Jameson. Please let them all know that I had such a pleasant experience, laughing with such helpful, nice, outgoing and friendly people! I give each of these girls “excellent!”
I was very appreciative of the care provided Nikki Mucci, Lead Ultrasound Technologist and Vicki Graham, Scheduler provided. I wanted to thank you both for being so wonderful! I had excellent care!
My wife and I were so pleased with our experience in the Medical Imaging Department! It was so wonderful and the staff was all nice!
I want to recognize Lauren Wilds, Ultrasound Technologist, for giving me excellent care. I was so pleased that there was not a long wait and that you were wonderful!!!
I was absolutely thrilled with the care I received from Dr. Charles Donley, Medical Imaging Radiologist, Jeanne Ricci, Lead Diagnostic Technologist, David Moore, Diagnostic / CAT Scan Technologist and Brittany Bullock, 2nd year School of Radiography Student, when I visited the radiology department this week! You went our of your way to take great care of me, and I want you to know how much I appreciate each and every one of you taking special and personal care of me.
I came in last week and was pleased with the care that Courtney Juricich, 1st Year Student School of Radiography and Lori Ziegler, Lead Scheduler, gave to me. Lori was nice and polite and Courtney was extremely nice, caring and spent quality time with me. I want to thank everyone for having such a positive attitude with the patients.
April | Patient Praises
We just wanted to acknowledge Jeff Meditz in Medical Imaging and thank him for the wonderful care he gave my family. This was the first time my daughter had an IV placed and she was very nervous about the whole procedure! Jeff did an awesome job making her feel comfortable, educating her, and even entertaining her. She not only had a good experience, she had fun! Amazing! Kudos to Jeff and to Jameson for enabling him to do a great job. We are very grateful!
Vicki was great, nice to see a smiling face first thing in the morning, and Lauren was excellent, she was cheerful, kind, knowledgeable and caring about my comfort and appeared concerned that I understood the complete procedure.
I went in for testing I had such a wonderful the experience--the nurses were fantastic in every situation.
The nurses here are so nice, there was no wait, it was an overall wonderful experience. Thank you, Jameson employees!
March l Open House Praises
This Saturday, my wife and I toured your new facility. I just wanted to let you know that you and your team should be very proud. From the ER to the OR, it was absolutely fantastic.
I worked in the Clinical Engineering Department at a large hospital in Pittsburgh for 12 years--so I am very familiar with hospitals, medical equipment, and expansion projects. During my time at the Pittsburgh hospital, I observed and was involved in two large projects; a new Trauma and ER and an OR expansion.
Your facility would rival any one of those projects. The ER rooms are so spacious and well-equipped with the latest technology. The cat-scan and x-ray within the ER department is a great feature and will definitely save time for staff and patients.
The OR was also very impressed with all of the newest technologies and it had a great layout. When I was in the OR Suite, I would have been hard pressed to say if I was in a community hospital or a large, teaching hospital. Again, I commend Jameson for a job well done.
The nurses were exceptional in making medical decisions. The nurses went above and beyond and I was strongly impressed with how knowledgeable these young nurses were.
My husband and I were so overwhelmed by the warmth, care and excellent treatment I received. She noted Allie, RN and Sandy, Aide and there were many others. I was also very pleased with Dietary Department.
The staff is professional and friendly--all one needs in a hospital.
I arrived in the ER with back pain, which ended up being a cardiac issue-- no time was wasted in treating me. Care was excellent and the doctors were outstanding!
The maternity floor was absolutely amazing! I couldn't have asked for better care during my delivery!
My experience was very good! I was very pleased with the care and the response of the nurses and the aids--exceptional. These people gave me the best care you can ever expect!
The staff in the ER is made up of some of the most compassionate and loving people!
Excellent care provided by the Emergency Room staff!
The nurses are all very nice--and the staff in the TCU and Social Worker, Rebecca Wendel, were absolutely wonderful! Also, the nurse, Cheryl, was an exceptionally helpful worker!
The nurses here are great!
2 North East
Melissa, the nurse, explained all to me and it was better than the doctor. Very good nurse.
2 North West
Had a different nurse each day but all of them were very friendly and courteous, includes LPN and GPN. They all saw my ID bracelet before they gave me my pain shot or medicine each time.
The PT service from Vickie and Kathie was first class and very helpful to know the correct way to use the walker and PT on my right knee two times a day during my six day stay.
The person cleaning my room each day was very friendly and did a very good job of cleaning my room for each day of my stay.
Meals were served on a timely basis and the female who took my meal orders was a credit to her job. Very friendly and helpful.
The nurses were all very nice. The staff of TCU and social worker, Rebecca Wendel, were absolutely wonderful! The nurse, Cheryl, was exceptionally helpful also.
I parked in the ED area and was unsteady on my feet and had difficulty breathing. Security got me a wheelchair, helped me register for x-rays and blood work. After the blood work, the lab person pushed my wheelchair to the ED where Security took me to my car. I commend Jameson and the staff for watching over me.
"God bless each and every one of you in TCU for the excellent care given to my husband, Richard, while he was a patient. Thanks again." Mary Curry
I was in a lot of pain and had to have an ultrasound. The tech were very compassionate and didn't rush me through the system. I really appreciated their care and concern.
Shawn Panella in CCU was exceptional. He took very good care of me and kept me well informed.
The following nurses aides were exceptional in the care they provided: Lisa DeWitt, Mary Janacone, Elaine Bean, Karrie Gallagher, Tracy Fabian and Amelia Maggie.
2 North West
I always prefer Jameson nurses above other hospitals. They always treat you with respect. I have the utmost confidence in the nursing staff at Jameson.
The housekeeping staff is superb. I was at other hospitals and have found Jameson's housekeeping is way above. The other hospitals could learn from Jameson.
2 North East
The staff on second floor went way beyond excellent. Kevin was very outstanding.
I want to take a moment to acknowledge the two members of your Radiology Team with whom I had the pleasure of meeting and receiving care from during my visit to Jameson Hospital. Marlene, the receptionist, provided excellent service in a very cordial manner. Nancy, Ultrasound tech, provided exceptional care in a highly professional and friendly way. I would like to thank both of them for a comfortable and efficient visit. I view both of these ladies as a valuable asset to your team.
Vicky from Physical Therapy always has a cheerful disposition. She makes you want to get up and move around.
2 North West
Everyone truly met my needs. Thank you to Lola, Jason, Vickie (the therapist) and Anthony, and all who helped me.
2 South East
My father was a patient in the hospital. We could not have asked for any better service and care than what he got from the nurses, doctors and all of the hospital staff who were excellent with him. They were all so very kind and attentive. My father is a kind and beautiful man. He really had beautiful people taking care of him.
“I want to be sure that Sandy Boyle is recognized for her outstanding patient CARE. I am very claustrophobic which I informed Sandy. I had to go through a PFT test at the South campus, which makes me very uncomfortable. I told Sandy that if I was able to see her, I wouldn’t panic. Sandy was so kind and wonderful. She stood in front of me the entire time which enabled me to complete the testing. I know “God sent me there.” I really appreciate running into people like Sandy. I would not have been able to go through the testing without her compassion.” Barbara Rodgers
Our family would like to say thank you to your entire staff on Christmas night for the immediate and timely care given to my husband. We are forever grateful for your care. Thank you and again God Bless You.
"A patient that I know came running up to me in somewhat distress. Lana Shevitz, RN, came by and helped me out. She got a blood pressure cuff, helped me examine the patient and got a wheelchair. She was on her way out; she really did something good, went well above and beyond her call of duty. She could have just walked out - I would have never known, I had my back turned to the hallway - I had no idea who was around." Paul Wawrzynski, M.D.
2 South East
My father was in the hospital for a week. The nurses were fantastic, the therapists, everybody. They were kind to him when he rang for them to come to help him to the toilet coming in five minutes. They heated his coffee for him, his soup.
My x-ray was for pre-op. If I need hospital services, it is encouraging to know that if I were in the hospital on a regular basis for health issues there would be friendly, helpful people there in my time of need. When distraught, it is especially nice to have great care. I wish you success as you strive to bring Jameson to the forefront in health care.
Center for Wound Healing
I love the staff here. They are all wonderful. Thank you all.
2 North West
Tammy Singer was the aide I had. She is an excellent worker. Very attentive.
2 North West
Dr. McGann (surgeon) was excellent and answered all my questions. Nurse Lisa (during the day) and Nurse Kelly (at night) were excellent and very good to my wife regarding updates and information. Both were also great to me.
2 North West
Jason Tripp was an excellent nurse. I understand he was just hired. Excellent choice.
Center for Wound Healing
The care was wonderful. Thank you.
2 North West
Thanks to those who worked so diligently to get me on track for getting better; I am grateful beyond measure! You would be greatly remiss in not telling Natalie or Helen from Respiratory Therapy how honored you feel to have them as part of the team.
“I am writing you today regarding my visit to Jameson South earlier this month. I would have done this sooner, however with the holiday and etc. happening, I simply forgot. That is until I found my card. This is regarding, Carla, Kim & Becky and Dr. Terri-Ann Gizienski. I was treated with the upmost respect. They were kind and considerate. Dr. Gizienski was amazing! At the end of my visit, not only was I relieved that my report was good, but I was among hospital personnel that actually cared.” Sincerely, Lissa Savelli
Letters to the Editor New Castle News:
Jameson Hospice Care Earns Praise from Family - Rose Marie Johns - May 2, 2012
The woman in admissions went out of her way to see that I had a good room - single without my having to even ask.
Excellent ER experience from nurses, doctor and support staff.
I am very afraid of needles and this was a great experience for my bone scan. I appreciated everything everyone did to make me feel comfortable and at ease.
Kudos to Mark, x-ray technologist. I did my pre-surgery screenings and everyone was truly excellent in all departments. However, Mark stood out from the rest with a simple observation. Today happens to be my birthday and he was the only one to realize and acknowledge it. He wished me a happy birthday twice when he verified my information and again when he said goodbye at the dressing room door. That made my day and I appreciate that he noticed. Simple things do make a difference.
3 South West
It was my birthday and I was brought a cupcake for lunch and cake for dinner. Very nice.
3 North West
Nurses Aides were very, very good. Danielle Searcy was the best nurse aide I've ever dealt with. She was very kind and a real pro.
Best care I could ever received. Excellent care from everyone!!!
2 South East
Very, very helpful. Even supplied me with meds from Pharmacy to take home. Avoided a trip to an outside pharmacy.
3 South West
The hospital is very good at handling what it is equipped both staff wise and facility wise. Know where to send cases beyond their capability. I would rate this hospital as among the best at what it does.
2 North East
My entire 4-day stay was strictly professional and first class by the entire staff. I am grateful and thankful to all concerned. I thank you.
3 South East
I won't go to another hospital. My husband and I both stayed with our son. I felt more welcomed than a Holiday Inn. We were kept informed; everyone was friendly and interested in getting my son well.
2012 Patient Praises
2011 Patient Praises